How to Get the Most Out of Your 20 Minute Video Consultation for Child Therapy in Denver, CO
So, you've spent hours Googling, reading bios, maybe even stalking a few therapists online (no judgment). You’re doing your best to find someone who can actually help your child and, by extension, your whole family, feel a little more like yourselves again. You're on the right track, and that complimentary consultation with a child therapist is your next step.
But what the heck are you supposed to say during that 20 minute consult?
This blog will help you make the most of your time, especially if you’re exploring child therapy in Denver, CO and want to walk away from that consult feeling confident, not more confused.Do you have availability for appointments on (day) and (time)?
First: Let’s Set the Scene
That free consultation isn’t a sales pitch. It’s a two-way street. You’re interviewing the therapist as much as they’re learning about your child. You’re not committing to anything. You’re gathering intel, checking for vibe-matches, and making sure the practical stuff lines up before you go full steam ahead.
Here’s how to prep, what to ask, and how to know if it’s a fit.
Step One: Get the Logistics Out of the Way First
Think of this like clearing the dinner table before dessert. Necessary, maybe boring, but it helps you enjoy the sweet stuff, finally getting support.
1. Are you currently accepting new clients?
It sounds basic, but therapists’ availability changes often. Many child therapists in Denver have limited space, especially during the school year. Ask this first so you don’t get your hopes up if there’s a months-long waitlist. Pro tip: If the therapist feels like a good fit and offers parent support or parent coaching, go ahead and get started with these services as soon as possible while you wait for availability for your child to start therapy.
2. Do your openings match our schedule?
If you’ve got a kindergartener who naps at noon or a tween booked solid with after-school activities, you’ll want to ask if the therapist has sessions available that work for you. Be upfront and clear. It’s okay if your schedule’s tight—just say so early.
Pro tip: If your child isn’t yet in school and you’re flexible, consider a daytime session. Afternoon spots (3–6pm) are therapist gold and usually booked solid.
3. Do you accept our insurance, or are you private pay?
If you plan (or absolutely have) to use insurance, make sure they’re in-network. Open to private pay but need to utilize your out-of-network benefits (if applicable) ask about super-bills and any tricks they have for easing the process of reimbursement.
4. What’s your fee, and how many sessions should we expect?
Money talk can feel awkward, but it’s better to know up front. Ask for the fee per session and a general idea of how long treatment might last. Many therapists recommend starting with 16–20 weekly sessions. It’s an investment, but clarity helps you plan.
5. Do you offer in-person or telehealth sessions?
Some child therapists offer both. Telehealth might work for parent consultations or older kids, while in-person is often best for younger ones. Ask what’s available and what they recommend based on your child’s needs.
Step Two: Ask the Questions That Really Matter
Now that the admin stuff is out of the way and there are no identified barriers to getting started, you can focus on what led you to pick up the phone in the first place.
Here are a few thoughtful questions to guide the rest of your conversation:
1. How do you involve parents in the therapy process?
Every family is different. Whether you're co-parenting across two households or just trying to get on the same page, ask how the therapist handles communication, updates, and collaboration with caregivers.
2. What should I tell my child about starting therapy?
Every child reacts differently—some are curious, others cautious, and most fall somewhere in between. A thoughtful child therapist will work with you to find language that makes therapy feel safe and supportive. Try to avoid framing therapy as a way to "fix" a problem or suggesting that something is wrong with your child. Instead, focus on the idea that therapy is a space where kids can get help with big feelings, tough situations, or things they want to understand better.
3. How often do you typically meet with families?
Most therapists recommend weekly sessions to build consistency and trust. Some may offer a mix of parent-only and child-focused sessions. Ask what to expect so you can plan accordingly.
4. What are the next steps if we move forward?
If it feels like a fit, you’ll likely move into an intake appointment next. That’s when you’ll go deeper—sharing your child’s developmental and family history, current struggles, and what goals you’re hoping to reach. The therapist might also outline a game plan for therapy, including tools and approaches they use.
Step Three: Trust Your Gut (and Give Yourself Grace)
You’re not expected to make a major decision in just 20 minutes. But it’s still worth noticing how you feel during the conversation. Did the therapist help you feel at ease? Were your questions met with patience and clarity? Feeling a little anxious is totally normal—but you shouldn’t walk away feeling dismissed, rushed, or more confused than when you started.
And if it doesn’t feel like the right fit? That’s okay. Every conversation brings you one step closer to finding someone who is.
Erin Bennetts, LCSW RPTS specializes in child therapy in Denver, CO, helping families find more peace, play, and connection at home. With a warm and down-to-earth style, Erin supports kids and partners with parents to decode challenging behaviors, support emotional growth, and bring a little more ease into everyday life.

